Frequently
Asked Questions

Off-the-rack suiting is primarily based on averages. What will fit the masses: not you. We take up to 40+ measurements and analyze your unique posture, while discussing your specific preferences. The result is a perfectly fitted suit that is both stylish, high quality, and functional.

A Made To Measure garment begins with a base pattern that's customized to your unique body measurements and posture. Each piece is crafted to order, offering a personalized fit and superior comfort. Our MTM suits are fully canvassed, machine-sewn for precision, and finished with hand-tailored details such as functional buttonholes, pic stitching, and a hand sewn sleeve head.

A truly bespoke garment begins with a pattern drafted and cut exclusively for you—built entirely from the ground up to reflect your posture, proportions, and personal style. The process involves a more detailed measurement session and a try-on fitting stage (muslin or basted) to fine-tune every detail. Each bespoke piece is fully canvassed, entirely hand-sewn, and crafted from the finest materials available.

First fitting appointments take around 1–1.5 hours. Our master bespoke clothiers will take your measurements, guide fabric selection and design, and take payment. You will discuss topics such as your style and fit preferences, lifestyle, and wardrobe needs to ensure that your custom garments are both designed and crafted to your unique needs.

To schedule a fitting appointment, fill out the appointment form on our website and select the date and time that works best for you. If you have questions and are not yet ready to purchase your custom garments, please schedule an Intro Call on our booking page.

You may also call us at 860-803-8821 or email michael@giovannilouise.com.

For Made To Measure garments, turnaround time is typically between 4–6 weeks. For Bespoke garments, turnaround time is between 8–10 weeks including your try-on fitting. Rush orders are possible depending on the season; additional purchase requirements may apply.

With our proprietary Made To Measure and Bespoke process, we can accommodate all body types and sizes. The result is a luxurious, high-quality garment that fits like it was made just for you—because it was.

We offer the largest and most exclusive fabric selection in the state. Our team sources the finest cloth from Italian and English mills such as Scabal, Dormeuil, Dugdale, Loro Piana, Zegna, Holland & Sherry, Vitale Barberis Canonico, Standeven, Carnet, Caccioppoli, Drago & more.

Our selection includes natural fibers such as wool, cashmere, linen, silk, bamboo, tweeds, and fabrics with natural stretch.

Payment is due in full at the time of your first fitting appointment. We accept all major credit cards, cash, or ACH.

We guarantee each Giovanni Louise custom garment. You will never be left with something that does not fit or that you are unhappy with. If you have any concerns, you may bring that up to your custom clothier and we will always make it right.

For suits, sport coats, and trousers, we recommend dry cleaning as little as possible. Trousers can be cleaned after 4–5 wears, and try to limit dry cleaning your jackets when possible. Garments should be steamed or pressed to resolve wrinkles, and stains can be spot treated rather than dry cleaned. If you ever have questions after purchasing your custom garments, our team is always here to assist.

Made To Measure suits start at $1,400, while Bespoke suits start at $2,400. Please visit our Services Page for a full list of starting price points for various garment styles.

Starting prices for packages are based on Made To Measure garments with entry-level fabrics. Prices may vary depending on specific fabric choices and whether the client chooses Made To Measure or Bespoke.

Of course. If you’re interested in a custom capsule or wardrobe package, we’re happy to work with you to create a collection that perfectly suits your needs.

In addition to custom suits and formalwear, we offer a wide selection of custom casual attire including sport coats, outerwear, shirts, jeans/chinos, knitwear, shoes, and accessories.

At your final fitting, our master bespoke clothiers will determine if any minor adjustments are needed. If so, our in-house tailor will handle them, and the changes will be saved to your client profile. Alterations are complimentary unless major body composition changes have occurred.

Yes. Once you purchase a custom garment, we build a client profile with your measurements, preferences, and past orders, making future purchases effortless. You can also work with your style consultant virtually and have garments shipped directly to you.

As an appointment only business, we reserve appointment slots for clients who are ready to move forward with purchasing their custom garments. If you have questions and are unsure if we are the right fit for you, please schedule an intro call on our booking page or send us an email. We are happy to speak with you to determine if we are the right fit.

With our extensive fabric selection, we have rarely been in a position where a client is looking for something specific and we have not been able to provide them with it. In most cases, we are able to provide a number of options in any given color palette or pattern, in multiple price points, so that the client has options in their selection. If you are looking for something specific, feel free to include photos or examples in your inquiry and we are happy to confirm availability.

To stay up to date with the latest styles and offerings from Giovanni Louise, be sure to sign up for our newsletter and follow us on social media!

Follow us on Instagram @giovannilouisebespoke and on Facebook at Giovanni Louise Bespoke for the latest designs, events, and style inspiration.

There are no returns on custom garments that were made for you. If there is an issue that cannot be adjusted on your garment, we will remake the garment. Your total satisfaction is our only concern.